Pricing Policy

DISTRIBUTORS & STOCKISTS
Prices shown on the site are exclusive of any Duties and Taxes. For Deliveries outside Hong Kong additional customs charges may be added depending on shipping location.

All prices and offers remain valid as advertised from time to time. The price of a product displayed on the Site at the time the order is accepted will be honoured, except in cases of patent error.

From time to time, prices are subject to change in response to currency exchange rate changes, markdowns and other commercial factors. The price applicable to your order will be the price current at the time your order is accepted.

If you are a customer whose credit/debit card is not denominated in HKD/USD, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

Whilst every effort is made to make sure details on our website are accurate, we may from time to time discover an error in the pricing of products. If we discover an error in the pricing of a product in your order, we will let you know as soon as possible. We shall be under no obligation to accept or fulfil an order for a product that was advertised at an incorrect price and reserve the right to cancel such an order that has been accepted or is in transit. If you order a product that is priced incorrectly for any reason, we will email or telephone you to inform you that we have not accepted your order and/or that the relevant part of your order has been cancelled. If you have already paid for the goods, we shall refund the full amount as soon as we are able. In the event that products are recalled in transit, we will process your refund once the products have been returned to us.

IMPORT DUTIES TAX
Import duties or customs tax, which bases on your local country’s importation regulations, is not included in shipping charges and Chasney is not responsible in case of international shipments. We are unable to advise on rates as they vary according to country. Please consult your local post office services for more information.